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Completed: Issues with payments made by Mastercard credit / debit cards

Tuesday, November 13, 2012


Dear Customers, We are very sorry to inform you that the third-party credit card processor the services of which DomainName is using confirmed the issue with processing payments made by Mastercard credit / debit cards on their side. Please take our sincere apologies for the inconveniences this issue is causing you. Our development team is working on this and it should be resovled...

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Completed: Unscheduled software update maintenance

Saturday, November 10, 2012


Dear Customers,   This is to inform you that we are performing an unscheduled software update maintenance at the moment. The maintenance started today (11/10/2012) at 9 AM EST. During the maintenance domain registrations, renewals and modifications may be unavailable. We will post an announcement at our site as soon as the maintanence is over. Please take our sincere...

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Completed: Unscheduled software update maintenance

Tuesday, October 30, 2012


Dear Customers,   This is to inform you that we are performing an unscheduled software update maintenance at the moment. The maintenance started today (10/30/2012) at 6 PM EST and will last 12 hours. During this time domain registrations, renewals and modifications may be unavailable. Please take our sincere apologies for the inconveniences caused.   Kind Regards,...

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Resolved: DDos attack on DomainName.com website

Tuesday, October 23, 2012


Dear Customers,   Today we experienced DDoS attack on our website. The attack started today (10/23/2012) at 10.30 AM EST and ended at 3 PM EST. During the attack our site www.domainname.com was unavailable. We are happy to inform you that the issue has already been fixed and the normal service has been restored. Accept our sincere apologies for the inconveniences.   Kind...

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Completed: Unscheduled software update maintenance

Wednesday, October 17, 2012


Dear Customers,   This is to inform you that we are performing an unscheduled software update maintenance at the moment. The maintenance started today (10/17/2012) at 12 PM EST. During the maintenance domain registrations, renewals and modifications may be unavailable. We will post an announcement at our site as soon as the maintanence is over. Please accept our apologies for the...

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Completed: Unscheduled chat system maintenance

Tuesday, October 16, 2012


Dear customers, This is to inform you that we are performing our chat system maintenance, which started at 10/16/2012 at 11:30 EST. During the maintenance chat may be temporarily unavailabe. So to address your issue please use our ticket system. Take our sincere apologies for the inconvenience.




Completed: Unscheduled hosting servers maintenance

Thursday, October 11, 2012


Dear Customers,   This is to inform you that we are performing an unscheduled maintenance on our hosting servers at the moment. The maintenance started today (10/11/2012) at 12 PM EST. During the maintenance your domains hosted with DomainName may be unavailable. We will post an announcement at our site as soon as the maintanence is over. Please accept our apologies for the...

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.TV/.CC - new TLDs at DomainName.com

Monday, September 17, 2012


Dear Customers, We are happy to inform you that we added two new TLDs to our portfolio. You can now register .tv and .cc domains with DomainName.com. If you have any questions regarding these domain extensions, please feel free to contact our ticket or chat support.   Regards, DomainName.com Customer Support  




Completed: Scheduled software update maintenance

Monday, August 27, 2012


Dear Customers,   This is to inform you that we are planning to perform system upgrade maintenance on September the 2nd. The maintenance will  start at 2:00 AM EST and last for two hours. During this time the website domainname.com may be unavailable up to 20 minutes. Please take our sincere apologies for the inconveniences.   Kind regards, DomainName.com Customer Support...

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Technical maintenance

Friday, August 24, 2012


Dear customers, Unfortunately our chat support system will be unavailable till Monday. Please accept our apologies for inconveniences caused. Should you have any questions or concerns, feel free to submit tickets from here https://www.domainname.com/submitticket.php?step=2&deptid=1 DomainName Support Team.   Update, 08/27/2012 09:00 AM EST The maintenance has been...

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