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Live chat support launched

Friday, July 6, 2012

Dear Customers,   We are really happy to inform you that we started offering live chat support. Currently it is working only during business hours (Mon-Fri, 9 AM - 5 PM EST), but this will be changed soon. You will be able to contact us 24*7 and we'll do our best to resolve any issue addressed to us. You can find the "Chat" button in the header of our website: Thank you for...

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Hosting server maintenance, July 5th

Wednesday, July 4, 2012

Dear Customers,   This is to inform you that we are going to perform Normal 0 false false false EN-US X-NONE X-NONE...

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System upgrade

Tuesday, June 26, 2012

Dear Customers,   This is to inform you that we are planning to perform system upgrade maintenance on June 29th. The maintenance will start at 1 AM EST and will last about 2-3 hours.Website may be unavailable during this period. Please take our sincere apologies for the inconveniences.   Kind regards, Customer Support

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Email Forwarding issue

Friday, May 18, 2012

Dear Customers, Unfortunately, our Email Forwarding service may be not working for some domains. Please take our sincere apologies for the inconveniences this issue is cuasing you. Our development team is working on this and it should be resovled shortly. We will keep you updated.   Regards, DomainName Support Team   Update: The issue is resolved, email forwarding...

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Internationalized domains registrations are now possible

Saturday, March 10, 2012

Dear Customers, We are happy to let you know that you can register internationalized domain names (IDN) with us. It is possible to register domains in Arabic, Chinese or any other language. You just need to enter the domain name and it will be converted to PUNY code automatically.   Kind regards, DomainName Team   Update, July 8th, 2012 Unfortunately, IDN registrations...

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System maintenance on March 3rd 2012

Thursday, March 1, 2012

Dear Customers, This is to inform you that we are going to hold a system upgrade on March 3rd, 9 AM - 11 AM UTC. During this period our website will be unavailable, unfortunately. Please take our sincere apologies for the inconveniences.   Best regards, DomainName Support Team

Date format

Wednesday, February 8, 2012

Dear Customers, Please be informed that starting from February 8th 2012 all the dates in our system are in American format:MM/DD/YYYY The invoices and renewal notifications which you received before this date stated the dates in European format DD/MM/YYYY, so please do not be confused by this change. If you have any doubts, please fell free to submit a ticket with us. Regards,...

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Facebook account

Tuesday, February 7, 2012

Dear Customers, We have created a Facebook account for Just "like" our page and you'll receive all the news and updates from us:   Thanks, Support

Hosting services

Wednesday, January 25, 2012

Dear Customers, Please be informed that DomainName started offering hosting services. You can check the characteristics of our hosting packages and order them here . All the hosting packages support cPanel control panel. They allow you to create email accounts, subdomains, add MySQL databases and make many other great things. Just try it! You can cancel the hosting package with full refund...

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Paypal payments are now possible

Monday, October 31, 2011

Dear Customers, We are glad to inform you that from now on you can pay for our services using Paypal. If you have an account with Paypal, please feel free to use it with us. Paypal payments are instant. Regards, DomainName Customer Support

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